CONSULTING SERVICES

Management Consulting is our passion, and we strive to deliver excellence across all the services we offer.

From our various specialist areas of focus, we are flexible and adapt to the dynamics of the corporate environment.

With highly experienced Consultants in our roster, we apply our skills and knowledge to take your business beyond the limits, catering for every business need and more.

To take your business to the next level, contact us.

With heavy investment in the technological infrastructure of your business,  apps, and processes, it becomes critical that you can't simply abandon these investments and go live with new platforms or technologically advancing infrastructures.

 

Through our IT Optimization offering, we aim to take your existing resources, overhaul them where possible, and reduce the time and money you spend maintaining them.

 

Through this efficiency-enhancing process, you will have the flexibility to try new things while still keeping your business operational.


Redflank will help you understand how fit (or unfit) your IT is. It could be as simple as taking our "IT unfitness test," or, for a diagnostic that comes with proposed solution architecture, an action plan and a projection of bottom-line benefits.

 

We will help with an IT Diagnostic. In either case, our end goal is to help you optimise your IT infrastructure, operations, hardware and software, with results straight down to the bottom line.

IT OPTIMISATION
IT OPTIMISATION

Data privacy refers to the standards and rules that govern who has access to specific types of information. Data protection refers to the systems and procedures in place to ensure no unauthorised access to this information.


With the advent of POPI (as well as the GDPR) these 2 concepts have never been more important.


It is essential that businesses define who has access to information and put in place safeguards that are POPI compliant to prevent unauthorised access

PRIVACY & DATA PROTECTION
PRIVACY & DATA PROTECTION

We see Business Analysis as bridging the gap between business and IT.

This could mean defining business requirements, drawing up business specifications, or assisting with testing.

 

Our approach ensures that what is delivered is what the business wants.

We ensure efforts from IT are understood and recognised, and that outcomes and plans are doable.

 

We believe in running alongside you, as the client, to ensure that your system change or systems implementation delivers on time, in budget and with expected benefits.

BUSINESS ANALYSIS
BUSINESS ANALYSIS

We maintain high standards of excellence through our applied monitoring and evaluation methodology built on the theory of change and DAC Criteria.

 

Our team of experienced consultants have assessed a number of diverse interventions from different sectors with the aim of improving and providing implementable recommendations that make an impactful difference. 

MONITORING & EVALUATION
MONITORING & EVALUATION

We are committed to delivering in-depth market and industry research that meets individual needs and enhances our clients’ competitive edge.

 

Our array of research consultants, from strategy specialists to industry sector experts provide the know-how required to solve complex issues and execute focused research processes in an effort to maintain client costs. We are passionate about delivering cost-effective solutions aligned to a customer-centric approach.

RESEARCH
RESEARCH

We believe that for a strategy to be useful, it needs to be simple, pragmatic and impactful. Our assistance with strategy development thus focuses on the definition of a clear guiding vision, backed up by a performance-changing business model, and practical, enabling solution architecture.

We focus on pictures and numbers, less so on mind-boggling wordiness. The strength of this approach is underlined by its proven usefulness,  in our experience, for any business, whether an SMME or blue-chip company.

STRATEGY DEVELOPMENT
STRATEGY DEVELOPMENT

Through Business Process Modeling (BPM), we are able to provide an accurate graphical representation of a company's business processes or workflows, to be used as a means of identifying potential improvements.

We provide in-depth and focused consultations with key process owners.

 

We are cognisant that users are integral to the consultation process, as it assists in creating a precise account of the processes.

BUSINESS PROCESS MODELLING
BUSINESS PROCESS MODELLING

Small businesses face challenges in succeeding in the South African context. Red-tape, budget constraints and a lack of access to finance can be a daunting experience.

 

We can assist you in navigating the complex landscape of creating a successful small business.


Our core service of providing extended business support, as well as point interventions such as developing a 5-year financial plan and accessing funding opportunities, is supported by our unique understanding of the small business environment.

SMALL BUSINESS DEVELOPMENT
SMALL BUSINESS DEVELOPMENT

Customers drive all businesses, and their satisfaction is vital for longevity. Our Assessment process entails understanding the purposes of the assessment, developing the assessment tool, aligning the tool directly to the client's needs and assessing the customer base.

 

Finally culminating in a Customer Satisfaction Assessment report; which details the key findings, areas for improvement, positive practices to continue and key recommendations to implement.

CLIENT SATISFACTION ASSESSMENT
CLIENT SATISFACTION ASSESSMENT